Our v3 API is now available! Learn more by visiting the v3 developer portal . Creating new v2 API keys is no longer supported.

Webhook Retry Policies

If a webhook POST to a server does not return a 200 Success, the following policies define the period of time and frequency that we will resend the POST until a 200 Success response is received or the last retry is reached.  See the retry priority level for each topic here .

Critical retry policy

Retry Number Interval
(relative to last retry)
Interval
(relative to original attempt)
1 15m 15m
2 45m 1h
3 2h 3h
4 3h 6h
5 6h 12h
6 12h 24h
7 24h 48h
9 24h 72h

Important retry policy

Retry Number Interval
(relative to last retry)
Interval
(relative to original attempt)
1 1h 1h
2 2h 3h
3 4h 6h
4 18h 24h